PRIVACY POLICY

Last updated: [ April 27, 2026]

This Privacy Policy describes how ForgeVora (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site. We also collect information necessary to process your purchases. We may collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can reasonably identify an individual.

1. Device Information

•  Examples collected: Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.

•  Purpose: To load the Site correctly for you and perform analytics to improve and optimize our Site.

•  Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.

•  Disclosure: Shared with our e-commerce processor, Shopify, and other service providers as needed.

2. Order Information

•  Examples collected: Name, billing address, shipping address, payment information (including credit card details or other accepted payment methods), email address, and phone number.

•  Purpose: To fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen for fraud or risk, and (where you have consented) send you marketing information about our products and offers.

•  Source: Collected directly from you.

•  Disclosure: Shared with Shopify and other necessary service providers (e.g., payment gateways, shipping carriers, fulfillment partners).

3. Customer Support Information

•  Examples collected: Any additional details you provide when contacting us (e.g., order numbers, questions, or feedback).

•  Purpose: To provide customer support and respond to your inquiries.

•  Source: Collected directly from you.

•  Disclosure: Shared only with service providers who assist with customer support, where necessary.

We may also collect other information as required for our legitimate business purposes or as permitted by law.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the email below so we can promptly delete it.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our store and fulfill our obligations to you. Examples include:

•  Shopify – Our online store platform. You can read more about how Shopify handles data here: https://www.shopify.com/legal/privacy

•  Payment processors, shipping carriers, and fulfillment services.

•  Analytics and marketing tools (if used).

We may also disclose your information to comply with applicable laws, respond to lawful requests (such as subpoenas), or protect our rights and safety.

We do not sell your Personal Information.

Behavioural Advertising / Targeted Advertising

We may use your Personal Information to show you targeted advertisements or marketing communications that we believe may interest you. This can include services like Google Analytics.

You can opt out of targeted advertising through the following common tools:

•  Google: https://tools.google.com/dlpage/gaoptout

•  Facebook: https://www.facebook.com/settings/?tab=ads

•  Digital Advertising Alliance opt-out: http://optout.aboutads.info/

For more information on how targeted advertising works, visit the Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Cookies

Cookies are small files stored on your device that help us improve your experience. We use necessary cookies (for the store to function), analytics cookies, and advertising cookies.

You can manage or block cookies through your browser settings. Note that blocking cookies may affect your ability to use certain features of the Site.

For a list of common Shopify cookies and their functions, refer to standard Shopify documentation or your browser tools.

We do not currently respond to “Do Not Track” signals due to the lack of a consistent industry standard.

Using Personal Information

We use your Personal Information to:

•  Provide and improve our products and services

•  Process transactions and fulfill orders

•  Communicate with you

•  Detect and prevent fraud

•  Comply with legal obligations

•  Send marketing communications (only with your consent where required)

Your Rights

Depending on where you live, you may have rights regarding your Personal Information, such as the right to access, correct, or request deletion of your data.

To exercise these rights, please contact us at support.stores1@gmail.com.

We will respond to valid requests as quickly as possible and in accordance with applicable laws.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When you place an order, we keep the associated information for our records unless you request deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a new “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or would like to make a complaint or exercise your rights, please contact us at:

Email: support.stores1@gmail.com